Eligibility:
- Qualification: Any Graduate
- Excellent knowledge experience on MS Excel analysis and reporting with the use of formulas functions etc.
- Handling Service Now tickets incidents and requests by properly analyzing the details and taking appropriate action.
- Experience of handling tickets on a Ticket Management tool BMC Remedy HP IT Service Manager Ser vice Now or any of the recognized ticketing systems.
- Mandatory requirement to work rotational shifts North South America time zones Must work IST night shifts.